eMoney Logo
Mobile Menu Icon Close Mobile Menu Icon

Benefits

Think of this page as your benefits home base. Whether you’re checking coverage, planning ahead, or just curious about what’s available, you’ll find the resources here to help you get the most out of your benefits.


Benefits Providers

  • Medical: Independence Blue Cross (IBX)
  • Dental: MetLife
  • Vision: EyeMed
  • Health Savings Account (HSA): Fidelity
  • Flexible Spending Account (FSA): WageWorks
  • Pharmacy: Optrum Rx Pharmacy
  • Family Building and Menopause Support: Progyny
  • Pet Insurance: Nationwide
  • Pelvic Health: Bloom
  • Digital Physical Therapy: Thrive
  • Critical Illness and Accidental Injury: Cigna
  • Legal Protector, Credit Monitoring, and Identity Theft: Countrywide IDIQ
  • Life Insurance and Short-term Disability: SunLife

Benefits Guide and Enrollment

  • 2026 Open Enrollment Webinar Recording
  • 2026-27 Benefits Guide
  • Open Enrollment Overview
    • This document includes:
      • Breakdown of medical, dental, and vision plans (+ costs)
      • Pharmacy
      • Addititonal programs included with our plan (Progyny, Thrive, Bloom, Wondr)
      • Company-provided Benefits (Headspace, life insurance, short-term disability, etc.)
      • Volunary Benefits (pet insurance, legal protector, critical illness, credit monitoring, long-term disability, etc.)
  • All benefits enrollment is completed through ADP, which is accessible via Okta.

Click the plus sign to the right of each item/topic to learn more.

Medical, Dental, Vision

  • Medical Benefits (Independence Blue Cross)

    Independence Blue Cross (IBX)

    PPO Plan

    High-Deductible Plan

    Your online member account gives you quick access to things like your digital ID card, in-network doctors, claims, and coverage details.

    Download the free IBX app for your iPhone or Android to help you make the most of your Independence Blue Cross health plan. With new and improved features, the IBX app gives you easy access to your health care coverage 24/7, wherever you are.

    Contact IBX by calling: 1-833-382-3500.

      • High-Deductible Group Number: 018742

      • PPO Group Number: 018740
  • AblePay (Payment Support Program)

    AblePay is a medical bill savings and payment support program that helps reduce out-of-pocket healthcare costs after insurance has processed a claim. Learn more and enroll here.

    At a high-level, here’s how it works: 

    1. Enroll in AblePay

    Sign up online (takes ~5 minutes).

    2. Receive an AblePay card

    Keep this with your health insurance card.

    3. Present both cards at appointments

    The provider processes insurance normally.

    4. Insurance processes the claim

    You’ll still receives the normal Explanation of Benefits (EOB) from IBX.

    5. Provider sends bill to AblePay

    Instead of billing you directly.

    6. Employee chooses how to pay

    You select a payment option through the portal.

    7. Employee saves money

    Depending on payment method/timing, you can save up to 13% on out-of-pocket expenses. 

     

  • Global Core Program (Healthcare Coverage for Travel)

    Through the Blue Cross Blue Shield Global Core program, employees enrolled in our medical plan have access to healthcare support when traveling or living abroad.

    Whether you’re traveling internationally for vacation, work, or an extended stay, this program helps connect you with doctors and hospitals around the world. Learn more here.

    What’s Included

    Access to Care Worldwide: Get help locating doctors and hospitals in countries around the world.

    Hospital & Provider Support: The Global Core service center can help coordinate care and arrange hospital services when needed.

    Direct Billing Assistance: In many cases, hospitals can bill directly, helping reduce the need to pay large costs upfront.

    24/7 Support While Traveling: Access assistance anytime through the Global Core website, mobile app, or service center.

  • Dental + Teledentistry (MetLife)

    MetLife Dental + Teledentistry (Virtual Care)

    Plan Summary

      • Value
      • Enhanced Plans

    Dental Teledentistry Services

    As part of your MetLife Dental PPO plan, you now have access to Virtual Dental Care — a 24/7 teledentistry benefit that connects you with licensed dentists anytime, anywhere.

    Whether you’re dealing with tooth pain, have a dental concern, or can’t make it to an in-person appointment, you can schedule a virtual visit for support including:

    • Virtual dental consultations
    • Prescriptions for pain relief or antibiotics
    • Oral hygiene guidance
    • Care evaluations and referrals to in-network providers

    Smart Scan (AI-powered Tooth Scan) (Page 2)

    Included at no additional cost is access to Smart Scan, an AI-powered tool that allows you to scan your teeth and gums using your phone to detect visible concerns like cavities, plaque buildup, gum inflammation, and more — helping you take action sooner.


  • Vision (EyeMed)
  • Teladoc

    Members have several options to receive care quickly and conveniently from a doctor, specialist, or behavioral health professional.

    When it’s not an emergency, virtual care is a fast, convenient, and affordable option. Whether you’re connecting with your own doctor or need to talk with someone after hours or when you’re away from home, Independence Administrators provides you with options in every situation.

    Download the Teladoc flyer.

Life Insurance & Disability

FSA & HSA Accounts

Critical Illness & Acc. Injury

  • Critical Illness & Accidental Injury (Cigna)

    Cigna’s Accidental Injury and Critical Illness insurance can provide you with the coverage and additional financial protection you may need for expenses associated with an unplanned covered accident or illness. It can help you bounce back physically, emotionally, and financially.

    Here’s how it works: 

    • Cash benefit paid directly to you. No copays, deductibles, coinsurance,
      or network requirements.
    • Use the money however you want. Pay for costs, such as medical copays and deductibles, travel to see a specialist, child care, help around the house, alternative treatments and more. It’s up to you.
    • Cost-effective coverage. By signing up through your employer, you get coverage at a low group rate. Coverage is guaranteed-issue, regardless of medical history.
    • Get it and forget it. Your premium can be easily deducted from your paycheck.
    • Take it with you. You may be able to take your coverage with you if you leave your employer – benefits won’t change if you port your coverage.

    Learn more here.

    • Accidental Injury

    • Critical Illness

    • Filing a Claim with Cigna
      • Log in to myCigna.com
      • Under the “Coverage” tab at the top of the screen, select “Supplemental Health”
      • Scroll to the bottom of the page and click “Submit a claim”
      • Complete the online claim form

    Cigna Informational Webinar

Identity & Legal Protection

Pet Insurance

  • Pet Insurance (Nationwide)

    You can enroll anytime throughout the year for pet insurance through Nationwide. You do not need to wait for the annual open enrollment period to take advantage of this benefit!

    Nationwide helps cover expenses if your pet becomes sick or injured. Nationwide policies are easy to use and reimburse you for eligible veterinary expenses related to surgeries,  hospitalization, X-Rays, prescription medications and more. Best of all, you’re free to visit any veterinarian, anywhere in the world.

    Pets you can cover under Nationwide’s policy: Dogs, cats, birds, reptiles, small mammals and other exotic pets*

    To start a quote:

    To learn more about the pet insurance, download this helpful guide or watch this replay from a webinar with Nationwide in February 2025.


Optum Rx Pharmacy

Optum Rx is our pharmacy benefit manager that helps manage member’s prescription drug benefits. They work to help reduce medication costs, offer home delivery services, and manage a large network of retail pharmacies to provide affordable access to prescription medications.

Optum RX Pharmacy: 1-800-765-6830

  • Visit optumrx.com to find covered prescription drugs, pricing, coverage and benefits and to locate a pharmacy.
    • You can also find information about the specialty pharmacy, and Optum Home Delivery.
  • Click here for instructions to manage your Optum Rx account.

Fertility & Menopause

  • Fertility and Family Building (Progyny)

    At eMoney, we’re committed to supporting our employees in every aspect of life – including the journey to building a family. We recognize that the path to parenthood isn’t always straightforward. As part of our ongoing effort to support inclusion and destigmatize infertility, we’re proud to offer Progyny – a comprehensive fertility and family building benefit.

    What It Offers

    Whether you’re just starting to plan or are actively pursuing fertility care, Progyny provides personalized, compassionate support at every step:

    Concierge Support

    Work one-on-one with a Patient Care Advocate (PCA) – a trained fertility expert who offers clinical and emotional guidance tailored to all paths to parenthood, including adoption and surrogacy.

    Preconception Coaching & Education

    Get 1:1 phone support and access to trusted resources to better understand your reproductive health and options.

    Access to Leading Specialists

    Connect with a top-tier network of Reproductive Endocrinologists and Urologists across the country to receive high-quality, inclusive care.

    Fertility Treatment & Medication Coverage

    Benefit from enhanced coverage for treatments like IUIIVF, and more – helping manage your out-of-pocket costs.

    Doctor-Approved Digital Tools

    Browse resources and insights you can trust – whenever you need them.


    Ready to Connect?

    Your dedicated PCA is just a phone call away.
    Call 833-233-1147 (Monday–Friday, 9 a.m. – 9 p.m. ET)

    Learn more: https://progyny.com/for-individuals/

    NOTE: Progyny aligns with our respective health plans. Meaning, the costs would align with the plan structure of the deductible, co-pays, etc. Members must ensure that the clinic is within the Progyny network, which is a huge network, to receive care.

  • Menopause Care (Progyny)

    Menopause and perimenopause care is a part of eMoney medical plan through Progyny.

    With this benefit, those enrolled in eMoney’s medical plan will receive personalized care, preferred access to menopause-trained specialists, digital tools, and a dedicated Care Advocate.

    Progyny offers a Menopause 101 Webinar Series with monthly sessions diving into topics from lifestyle tips, to understanding hormone therapy, to navigating the mental and emotional impact. View the full schedule, watch past webinars, and register for a session here.

Digital Physical Therapy

  • Digital Physical Therapy (Thrive)

    Thrive Digital Physical Therapy

    Thrive is a leading digital physical therapy program that combines the expertise of licensed Doctors of Physical Therapy with the support of AI to deliver personalized care and real-time feedback—all from the comfort of your home.

    This benefit is completely free for you and eligible family members 13+ at no additional cost through your Independence Administrators health benefits.

    • Convenient, at-home therapy
    • Personalized programs tailored to your needs
    • Real-time feedback and progress tracking

    Ready to get started? Click here
    Note: You’ll need your member ID from your medical card.

Pelvic Health

  • Pelvic Health (Bloom)

    Bloom – Digital Pelvic Health Support for Women

    Bloom is a cutting-edge digital solution designed to support women’s pelvic health at every stage of life—from young adulthood to pregnancy, postpartum, and menopause. With Bloom, you can address pelvic health concerns discreetly and effectively, all from the comfort of home.

    This benefit is completely free for you through Independence Administrators health benefits plan.

    • Expert-guided pelvic health support
    • Personalized programs for every life stage
    • Convenient, at-home care

    Ready to get started? Click here.
    Note: You’ll need your member ID from your medical card.

401(k) Plan

  • 401(k) Plan (Fidelity)

    Benefits-eligible employees are 401(k) eligible on the 1st of the month following 90 days of employment.

    • Fidelity Packet: As the eligibility date approaches, Fidelity will mail a packet to your home address.
    • Register for Account: Two weeks after your hire date, you can register for your account at www.401k.com (Fidelity NetBenefits).
    • Contributions: You can set your contribution as early as 60 days prior to your eligibility date.

    For example, if your hire date is August 12:

    • Your eligibility date is December 1
    • You will be able to register for your online account by August 26.
    • You will be able to set your contributions as soon as October 2.
    • Your first payroll deduction will occur on December 24 pay date (covering December 1-1-15)

    Please note that our plan contains an automatic enrollment feature, this means that if you take no action on your eligibility date, you will be automatically enrolled, contributing 6% of your salary and this will automatically increase by 1% on January 1 of each year until you reach 15%.

  • 401(k) Plan Fund Participant Notices

    • October 2025: Fund Liquidation Notice
      One of the funds available in eMoney’s plan will be liquidated on Nov. 4, 2025. Click the link above to learn more.
    • Annual Notices
      To keep you informed about your retirement benefits, you’ll find the annual QDIA notice and 401(k) fund sheet. These documents explain how default investments are determined and outline all available fund choices


Group Numbers & Contact

  • Contact number: 1-833-382-3500
  • High-Deductible Group Number: 018742
  • PPO Group Number: 018740

Contact Number: 1-800-765-6830

Contact Number: 1-800-942-0854

Group Number (both plans): 5959985

Contact number: 1-866-939-3633

Group number (for both plans): 1007003

Group number: 900416

Contact number: 1-877-924-3967

Group number (FSA and Dependent FSA): 44798

Contact Number: 1-800-754-3207

Group number (for both plans): 20448


Benefits FAQs

  • How do I enroll in Pet Insurance?
    1. Go to www.petsnationwide.com and search for eMoney Advisor in the “Company
      Search” section
    2. Select what kind of pet you have and fill in his/her name, your zip code and then click
      “Get Started”
    3. You will see plan options and quoted prices displayed, select which plan you wish to
      enroll in, enter your email address and continue
    4. Enter your contact information. To pay for premiums directly from your paycheck, leave the “Payroll” payment method selected, enter your SSN and check the box to authorize the payroll deduction
    5. Review the Terms of Service and check the box to acknowledge and then click “Complete purchase”
    6. PX receives a monthly feed of new enrollments from Nationwide. Once your enrollment is received, it will be added to your enrollments page in ADP (which can be viewed by selecting Myself, Benefits, then Enrollments).
  • How do I access my EyeMed account and print cards?
    1. To set up your EyeMed account, first go to www.eyemedvisioncare.com. From the landing page, select “Member Login” in the top right-hand corner.
    2. On the next page, click “Create an Account”
    3. The following step will require you to enter your name, DOB and the last 4 digits of your SSN (you will be able to access your Member ID once you’ve logged in)
    4. Once the system locates you, you’ll enter your email address and create a password. If you receive an error message, please reach out to People Experience. New employees may
      experience slight delays in account setup.
    5. A confirmation email will be sent to the email address provided.
    6. Click the link in the email to go to the EyeMed site and login to your new account. From here, you’ll be able to view your benefits, print an ID card, view claims, and locate providers.
  • How do I setup my WageWorks account?

    FSAs

    We use WageWorks for Medical/Dependent Care FSAs

    • Medical/Dependent Care FSAs: Your election was made in ADP but you can submit for reimbursement, view your transaction history, schedule payments and order additional Healthcare Cards for your covered dependents in the employee portal. Click here for a detailed user guide on FSAs.

    Setting Up Your Account

    1. Go to www.wageworks.com and click “Log In/Register” then select “Employee Registration”
    2. Enter your personal information (your ID Code will be the last 4 digits of your SSN), enter your name, date of birth, zip code and set your username and password
    3. New hires will not immediately be able to register for accounts, please expect a 1-2 week delay.

    Questions? Ask WageWorks.

    If you have any questions, a WageWorks expert can assist:

    • (877) 924-3967 (Monday through Friday, from 8 a.m. to 8 p.m. EST)
  • How do I access my MetLife dental account and print cards?

    Set up your MetLife account and print cards:

    1. Go to https://online.metlife.com/edge/web/public/benefits and search for eMoney Advisor, LLC under “MetLife Benefits Logon.” (**Note: there is an eMoney Advisor, Inc. option, do not select this)
    2. On the next page, under “Not Registered” click the “Register now” link.
    3. Enter your personal information. Be sure to use your full name, not a nickname or
      shortened version. You will also set a username and password.
    4. After you’re logged in, click the down arrow next to “My Accounts” and select “Dental
      PPO” under “Dental Accounts.”
    5. Once you’re on the Dental Benefits page, click “Print Your Dental ID Card” to print and
      save a copy of your ID card.

      • Reminder that physical ID cards are not required to receive dental services, you
        can provide your dentist with your SSN and let them know our dental insurance is through MetLife and they will be able to confirm coverage

    Note: Once logged in you will see a “Vision” section. MetLife offers vision discounts, however eMoney’s vision plans are through EyeMed and these discounts are not in place of our vision benefits.

    ID cards are not required to receive services. Employees are identified and claims are filed by SSNs. If you want, you can use this sample card.

  • How do I change my HSA contribution?
    1. Login to ADP (Access via Okta)
    2. Click “Myself”, “Benefits” then “Enrollments”
    3. You will see a Year Round Changes Enrollment box, select Start
    4. “Walk Me Through My Benefit Options” will be the default, you can leave that selected
      and hit continue
    5. You’ll land on a Welcome page, from here, click the Forward To arrow or HSA – Health Savings Account text to proceed
    6. This page will show you your current enrollment, to change your contribution, select
      “Edit Plan”
    7. You can now enter your new contribution amount
    8. Hit done, then “Review & Complete” in the upper right-hand corner
    9. The next page will show you the changes you made along with the effective date (keep
      in mind, an effective date of the 1st of the month through the 15th will be on the paycheck that falls on the 24th, an effective date of the 16th of the month through the
      end of the month will be on the paycheck that falls on the 9th)
    10. Hit “Complete Enrollment” to finish
  • How Do I Access My HSA Account?

    Click here to download a copy of the following instructions:

    1. Go to https://nb.fidelity.com/public/nb/401k/home
    2. On the landing page you will be prompted to log in. If you are a new user you will need to register your account, click on “Register as a New User”
    3. You will then need to verify your identity
    4. Once you have registered your account you will be directed to your landing page, click on “Open an HSA”.
    5. The system will walk you through the necessary steps to complete your enrollment.
    6. Once you have completed the enrollment process go back to the eMoney Advisor landing page and click on “Quick Links” under Health Savings Account and click on “Debit Card”
    7. Once on the “Debit Card” landing page scroll down to “Ways to Pay…” and click on “Manage Debit Card”
    8. From there click on “Order New Card/Replace Card” to order your card. Verify your address on file and update if necessary. You are also able to order additional cards for members in your household.
  • How do I find an in-network provider?

    Medical: Independence Administrators (IBX)

    1. Visit https://member.ibx.com/mdx/csportal/initialize
    2.  Log on or register if new user
    3. Once logged on click on Get Care > Independent Administrators > Doctors by Specialty.
      1. Members can also search for doctors by name, hospitals and clinics and get cost estimates for procedures.

    Dental: MetLife

    1. Go to www.metlife.com
    2. Select “I want to find a MetLife.”
    3. Click “Dentist” and enter your zip code, and select your network.
    4. Use the Advanced Search option to locate a dentist by name, language spoken,
      specialty or gender.

    Vision: EyeMed

    1. Go to www.eyemedvisioncare.com/locator/locator.emvc
    2. Under “Begin Your Search” enter the desired zip code or click the use my location button
    3. Select “Insight” network
    4. Click “Get Results” and a list of nearby providers will be generated
  • Workplace Giving (Charitable Donations)

    At eMoney, community means is at our core, we’re here to back the causes you care about most—whether that’s protecting the environment, fighting hunger, supporting education, or anything else close to your heart.

    Through Workplace Giving (eMoney’s giving portal), it’s simple to show your support and even amplify it with eMoney’s employer match – $200/per employee per year.

    • Benefits-eligible employees: Donate via Workplace Giving.
      • If you choose to make donations through Workplace Giving, your matching gift – up to $200 per year – for eligible donations will be automatically applied.
    • Non-benefits-eligible employees: You can still make donations via an organization’s website of your choosing!
    Click here to learn how to give back using Workplace Giving.

     

Employee & Wellness Discount Programs

Your health benefits include access to Blue365, an exclusive discount platform that helps you save on fitness memberships, wellness programs, health services, and everyday wellness products.

Popular savings include:

  • Gym memberships
  • Fitness equipment
  • Weight loss programs
  • Vision correction
  • Hearing aids
  • Senior care services
  • Wellness products and services

How to Access:
Log in to www.ibx.com > Explore Blue365 offers and available discounts.

Your benefits package includes access to Blue Insider, an exclusive employee discount program that helps you save on everyday purchases, travel, entertainment, and family activities. Learn more and start saving with Blue Insider now.

Through Blue Insider, you can unlock discounts on things you’re likely already spending money on, including:

  • Movie tickets
  • Broadway shows
  • Sporting events
  • Concerts
  • Hotels
  • Vacation deals
  • Travel discounts
  • Theme parks
  • Zoos and aquariums
  • Museums
  • and much more!

You can also earn FunLife Rewards on eligible purchases, which can be used toward future savings within the platform.

All employees have access to LifeMart, our employee discount program through ADP. You can unlock savings on things you’re probably already planning, like:

  • Theme parks and water parks
  • Concerts
  • Hotels and travel
  • Movie tickets, attractions, and more

Whether you’re planning a trip or just looking for something fun to do, it’s worth a quick look!

Check out LifeMart by logging into ADP (via Okta) > Myself > Benefits > Employee Discounts – LifeMart


Required Benefits Notices & Annual Reports

From time to time, we share important documents about your benefits to help keep you informed and meet compliance requirements.

Summary Annual Report (SAR)
This report provides a high-level snapshot of how eMoney’s health plan was managed over the past year. It’s shared as part of our commitment to transparency and compliance with ERISA. View the Summary Annual Report for 2025

Creditable Coverage Disclosure Notice
This notice explains how your current prescription drug coverage compares to Medicare’s coverage and what that means for you. Download the Creditable Coverage Disclosure Notice


Contacting the Benefits Team

Benefits questions come up and when they do, the Benefits team is here to help! Reach out anytime if you need support with enrollment, coverage details, or finding the right resource.

Send us an email: Benefits@emoneyadvisor.com