
Think of this page as your benefits home base. Whether you’re checking coverage, planning ahead, or just curious about what’s available, you’ll find the resources here to help you get the most out of your benefits.
Click the plus sign to the right of each item/topic to learn more.
Your online member account gives you quick access to things like your digital ID card, in-network doctors, claims, and coverage details.
Download the free IBX app for your iPhone or Android to help you make the most of your Independence Blue Cross health plan. With new and improved features, the IBX app gives you easy access to your health care coverage 24/7, wherever you are.
Contact IBX by calling: 1-833-382-3500.
AblePay is a medical bill savings and payment support program that helps reduce out-of-pocket healthcare costs after insurance has processed a claim. Learn more and enroll here.
At a high-level, here’s how it works:
Sign up online (takes ~5 minutes).
Keep this with your health insurance card.
The provider processes insurance normally.
You’ll still receives the normal Explanation of Benefits (EOB) from IBX.
Instead of billing you directly.
You select a payment option through the portal.
Depending on payment method/timing, you can save up to 13% on out-of-pocket expenses.
Through the Blue Cross Blue Shield Global Core program, employees enrolled in our medical plan have access to healthcare support when traveling or living abroad.
Whether you’re traveling internationally for vacation, work, or an extended stay, this program helps connect you with doctors and hospitals around the world. Learn more here.
Access to Care Worldwide: Get help locating doctors and hospitals in countries around the world.
Hospital & Provider Support: The Global Core service center can help coordinate care and arrange hospital services when needed.
Direct Billing Assistance: In many cases, hospitals can bill directly, helping reduce the need to pay large costs upfront.
24/7 Support While Traveling: Access assistance anytime through the Global Core website, mobile app, or service center.
As part of your MetLife Dental PPO plan, you now have access to Virtual Dental Care — a 24/7 teledentistry benefit that connects you with licensed dentists anytime, anywhere.
Whether you’re dealing with tooth pain, have a dental concern, or can’t make it to an in-person appointment, you can schedule a virtual visit for support including:
Smart Scan (AI-powered Tooth Scan) (Page 2)
Included at no additional cost is access to Smart Scan, an AI-powered tool that allows you to scan your teeth and gums using your phone to detect visible concerns like cavities, plaque buildup, gum inflammation, and more — helping you take action sooner.
Members have several options to receive care quickly and conveniently from a doctor, specialist, or behavioral health professional.
When it’s not an emergency, virtual care is a fast, convenient, and affordable option. Whether you’re connecting with your own doctor or need to talk with someone after hours or when you’re away from home, Independence Administrators provides you with options in every situation.
Fidelity HSA
Note: HSAs can only be used with the high-deductible plans. PPO plans will utilize FSAs.
Note: FSAs can only be used with the PPO plans. High-deductible plans will utilize HSAs.
Cigna’s Accidental Injury and Critical Illness insurance can provide you with the coverage and additional financial protection you may need for expenses associated with an unplanned covered accident or illness. It can help you bounce back physically, emotionally, and financially.
Here’s how it works:
Cigna Informational Webinar
With the Identity Theft Protection Plan, you’ll receive the following services:
Identity Theft Protection Plans offered:
Through the Legal Protection Plan, you’ll be connected to experienced attorneys to guide you through life’s challenges at a discounted rate. Benefits include:
You can enroll anytime throughout the year for pet insurance through Nationwide. You do not need to wait for the annual open enrollment period to take advantage of this benefit!
Nationwide helps cover expenses if your pet becomes sick or injured. Nationwide policies are easy to use and reimburse you for eligible veterinary expenses related to surgeries, hospitalization, X-Rays, prescription medications and more. Best of all, you’re free to visit any veterinarian, anywhere in the world.
Pets you can cover under Nationwide’s policy: Dogs, cats, birds, reptiles, small mammals and other exotic pets*
To start a quote:
To learn more about the pet insurance, download this helpful guide or watch this replay from a webinar with Nationwide in February 2025.
Optum Rx is our pharmacy benefit manager that helps manage member’s prescription drug benefits. They work to help reduce medication costs, offer home delivery services, and manage a large network of retail pharmacies to provide affordable access to prescription medications.
Optum RX Pharmacy: 1-800-765-6830
When your doctor prescribes a medication, it will fall into one of these drug tiers. Tiers are a way of explaining how much your prescription will cost.
You’ll need prior authorization if your medication says “Yes” for prior authorization, Step therapy or quantity limit.
If this is true for your medication, please talk to your doctor. Your doctor can visit https://slate-rx.promptpa.com or call 833-320-1824 to coordinate next steps for you.
If you take a medication regularly, you could save time and money with Optum Home Delivery. Click here to learn more.
Specialty pharmacies serve patients that require complex therapies, while retail pharmacies offer prescriptions for common illnesses and conditions. Optum Specialty Pharmacy offers more personalized patient care, communication and resources for special conditions.
The first step is to fill out a new patient enrollment form. Visit https://www.optum.com/en/pharmacy-services/specialty-pharmacy.html or call 877-656-9604.
Visit optumrx.com to register for an account. You’ll need information from your member ID card to sign up and access your account details and prescriptions.
Through these online tools, you’ll be able to:
If you’re enrolled in eMoney’s medical plan, you’ll receive this required notice explaining how our OptumRx prescription coverage compares to Medicare’s. eMoney’s plan is considered Creditable Coverage, meaning it’s as good as or better than standard Medicare coverage. Read the full notice.
At eMoney, we’re committed to supporting our employees in every aspect of life – including the journey to building a family. We recognize that the path to parenthood isn’t always straightforward. As part of our ongoing effort to support inclusion and destigmatize infertility, we’re proud to offer Progyny – a comprehensive fertility and family building benefit.
Whether you’re just starting to plan or are actively pursuing fertility care, Progyny provides personalized, compassionate support at every step:
Work one-on-one with a Patient Care Advocate (PCA) – a trained fertility expert who offers clinical and emotional guidance tailored to all paths to parenthood, including adoption and surrogacy.
Get 1:1 phone support and access to trusted resources to better understand your reproductive health and options.
Connect with a top-tier network of Reproductive Endocrinologists and Urologists across the country to receive high-quality, inclusive care.
Benefit from enhanced coverage for treatments like IUI, IVF, and more – helping manage your out-of-pocket costs.
Browse resources and insights you can trust – whenever you need them.
Your dedicated PCA is just a phone call away.
Call 833-233-1147 (Monday–Friday, 9 a.m. – 9 p.m. ET)
Learn more: https://progyny.com/for-individuals/
NOTE: Progyny aligns with our respective health plans. Meaning, the costs would align with the plan structure of the deductible, co-pays, etc. Members must ensure that the clinic is within the Progyny network, which is a huge network, to receive care.
Menopause and perimenopause care is a part of eMoney medical plan through Progyny.
With this benefit, those enrolled in eMoney’s medical plan will receive personalized care, preferred access to menopause-trained specialists, digital tools, and a dedicated Care Advocate.
Progyny offers a Menopause 101 Webinar Series with monthly sessions diving into topics from lifestyle tips, to understanding hormone therapy, to navigating the mental and emotional impact. View the full schedule, watch past webinars, and register for a session here.
Thrive is a leading digital physical therapy program that combines the expertise of licensed Doctors of Physical Therapy with the support of AI to deliver personalized care and real-time feedback—all from the comfort of your home.
This benefit is completely free for you and eligible family members 13+ at no additional cost through your Independence Administrators health benefits.
Ready to get started? Click here
Note: You’ll need your member ID from your medical card.
Bloom is a cutting-edge digital solution designed to support women’s pelvic health at every stage of life—from young adulthood to pregnancy, postpartum, and menopause. With Bloom, you can address pelvic health concerns discreetly and effectively, all from the comfort of home.
This benefit is completely free for you through Independence Administrators health benefits plan.
Ready to get started? Click here.
Note: You’ll need your member ID from your medical card.
Benefits-eligible employees are 401(k) eligible on the 1st of the month following 90 days of employment.
For example, if your hire date is August 12:
Please note that our plan contains an automatic enrollment feature, this means that if you take no action on your eligibility date, you will be automatically enrolled, contributing 6% of your salary and this will automatically increase by 1% on January 1 of each year until you reach 15%.
Contact Number: 1-800-765-6830
Contact Number: 1-800-942-0854
Group Number (both plans): 5959985
Contact number: 1-866-939-3633
Group number (for both plans): 1007003
Group number: 900416
Contact number: 1-877-924-3967
Group number (FSA and Dependent FSA): 44798
Contact Number: 1-800-754-3207
Group number (for both plans): 20448
FSAs
We use WageWorks for Medical/Dependent Care FSAs
Questions? Ask WageWorks.
If you have any questions, a WageWorks expert can assist:
Set up your MetLife account and print cards:
Note: Once logged in you will see a “Vision” section. MetLife offers vision discounts, however eMoney’s vision plans are through EyeMed and these discounts are not in place of our vision benefits.
ID cards are not required to receive services. Employees are identified and claims are filed by SSNs. If you want, you can use this sample card.
Click here to download a copy of the following instructions:
Medical: Independence Administrators (IBX)
Dental: MetLife
Vision: EyeMed
At eMoney, community means is at our core, we’re here to back the causes you care about most—whether that’s protecting the environment, fighting hunger, supporting education, or anything else close to your heart.
Through Workplace Giving (eMoney’s giving portal), it’s simple to show your support and even amplify it with eMoney’s employer match – $200/per employee per year.
Your health benefits include access to Blue365, an exclusive discount platform that helps you save on fitness memberships, wellness programs, health services, and everyday wellness products.
Popular savings include:
How to Access:
Log in to www.ibx.com > Explore Blue365 offers and available discounts.
Your benefits package includes access to Blue Insider, an exclusive employee discount program that helps you save on everyday purchases, travel, entertainment, and family activities. Learn more and start saving with Blue Insider now.
Through Blue Insider, you can unlock discounts on things you’re likely already spending money on, including:
You can also earn FunLife Rewards on eligible purchases, which can be used toward future savings within the platform.
All employees have access to LifeMart, our employee discount program through ADP. You can unlock savings on things you’re probably already planning, like:
Whether you’re planning a trip or just looking for something fun to do, it’s worth a quick look!
Check out LifeMart by logging into ADP (via Okta) > Myself > Benefits > Employee Discounts – LifeMart
From time to time, we share important documents about your benefits to help keep you informed and meet compliance requirements.
Summary Annual Report (SAR)
This report provides a high-level snapshot of how eMoney’s health plan was managed over the past year. It’s shared as part of our commitment to transparency and compliance with ERISA. View the Summary Annual Report for 2025
Creditable Coverage Disclosure Notice
This notice explains how your current prescription drug coverage compares to Medicare’s coverage and what that means for you. Download the Creditable Coverage Disclosure Notice
Benefits questions come up and when they do, the Benefits team is here to help! Reach out anytime if you need support with enrollment, coverage details, or finding the right resource.
Send us an email: Benefits@emoneyadvisor.com