If you are experiencing a swollen battery in your HP laptop, please submit a ticket in the Service Portal as soon as possible to request a new battery and/or laptop.
Once the request is received, CorpOps will reach out to you for next steps:
- Remote employees – CorpOps will ship you a new laptop and request that you mail back your old one.
- Employees with access to an office location – Email OfficeAccessRequests@emoneyadvisor.com to schedule a time for you to pick up a new laptop from CorpOps, who will be made available upon request.
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