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Decision Center Disruption

Company News October 31, 2024 Grayce Turnbach

Email from Jason Novak (Head of Information and Security) to Employees on Oct. 31, 2024

We became aware of an issue within Decision Center around 4:15 p.m. ET yesterday, Oct. 30, that required the feature to be disabled. 

Upon investigation, we learned that a third-party library used for animation in Decision Center (Lottie Player) was compromised, which resulted in a phishing attempt via a pop-up message. Approximately 1,900 eMoney users may have been exposed to the pop-up message.

The issue has since been resolved, and we are communicating with impacted clients. 

If you’re in a client-facing role and receive questions, please rely on the following information:

If you have additional questions, please reach out to security@emoneyadvisor.com.

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