Note: Leading with Purpose is a mandatory five-part course designed for leaders to learn, inspire, and motivate others to achieve results. In order to receive full credit for this course, managers must attend all five mandatory sessions (just once). Any manager who did not complete all five parts can register for the outstanding sessions in order to receive completion credit.

Addressing Performance Challenges

A single employee with chronic performance problems can dominate a leader’s time, and drag down the productivity and morale of an entire work group. This course builds leaders’ skills in handling chronic performance problems. They learn how to document and present a solid case for needed improvement and use effective interaction skills. Leaders identify the steps to take after the performance problem discussion to provide ongoing feedback and support, and determine if it is necessary to impose formal consequences.

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